Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Effective Date: August 14, 2025

This Privacy Policy explains how Valueskills collects, uses, and protects your personal information when you use our educational platform.

1Information We Collect

1.1 Personal Information

When you create an account or make a purchase, we collect:

  • • Name and email address
  • • Account credentials (encrypted passwords)
  • • Payment information (processed securely through our payment processor)
  • • Profile information you choose to provide

1.2 Usage Information

  • • Course progress and completion data
  • • Time spent on lessons and platform usage
  • • Device information and browser type
  • • IP address and general location data

1.3 Communications

  • • Support tickets and customer service interactions
  • • Email communications and preferences
  • • Feedback and survey responses

2How We Use Your Information

2.1 Service Provision

  • • Provide access to course materials and track your progress
  • • Process payments and manage your subscription
  • • Authenticate your account and ensure security
  • • Issue certificates upon course completion

2.2 Communication

  • • Send important updates about your courses
  • • Provide customer support and respond to inquiries
  • • Send educational content and course recommendations (with your consent)
  • • Notify you of new features or course releases

2.3 Platform Improvement

  • • Analyze usage patterns to improve our educational content
  • • Optimize platform performance and user experience
  • • Develop new features and courses based on user needs

3Data Security & Storage

3.1 Security Measures

  • • End-to-end encryption for sensitive data
  • • Secure authentication and password hashing
  • • Regular security audits and monitoring
  • • Compliance with industry security standards

3.2 Data Storage

Your data is stored securely using Supabase with encryption at rest and in transit. We use geographically distributed servers to ensure reliability and fast access to your educational content.

4Data Sharing & Third Parties

4.1 Limited Sharing

We do not sell your personal information. We only share data with:

  • • Payment processors (Paddle) for transaction processing
  • • Email service providers for course updates and support
  • • Analytics services (anonymized data only) to improve our platform
  • • Legal authorities when required by law

4.2 Service Providers

Our third-party service providers are contractually bound to protect your data and use it only for the specific services they provide to us.

5Cookies & Tracking

5.1 Essential Cookies

We use cookies to maintain your login session, remember your preferences, and ensure platform functionality. These cookies are necessary for the service to work properly.

5.2 Analytics

We use analytics tools to understand how users interact with our platform, helping us improve the educational experience. This data is anonymized and cannot identify individual users.

6Your Rights & Control

6.1 Access & Portability

  • • Request a copy of your personal data
  • • Export your course progress and certificates
  • • Access your account information at any time

6.2 Correction & Deletion

  • • Update your profile information directly in your account
  • • Request correction of inaccurate information
  • • Delete your account and associated data
  • • Opt out of marketing communications

6.3 Communication Preferences

You can control what emails you receive from us through your account settings or by using the unsubscribe link in our emails.

7Data Retention

7.1 Account Data

We retain your account information and course progress for as long as you maintain an active account. This ensures you can always access your educational materials and certificates.

7.2 Deleted Accounts

When you delete your account, we remove your personal information within 30 days, except where we're required to retain certain records for legal or regulatory purposes.

8International Users

Valueskills is operated from [Country]. If you're accessing our service from outside this jurisdiction, please be aware that your information may be transferred to, stored, and processed in our servers located in [Country/Region]. We ensure appropriate safeguards are in place to protect your data.

9Children's Privacy

Our services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or through a prominent notice on our platform. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@valueskills.com

Quick Actions: You can manage most privacy settings directly in your account dashboard, including data export, communication preferences, and account deletion.

Last updated: August 14, 2025

By using Valueskills, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.